TERMS AND CONDITIONS

Last updated: December 2025

These Terms and Conditions (“Terms”) govern your access to and use of the services provided by Drivanz Solutions Private Limited, a private limited company incorporated under the laws of India (“Drivanz”, “we”, “us”, or “our”). Please read these Terms carefully before using our services.

1. BACKGROUND

1.1. Company Details
Drivanz Solutions Private Limited provides recruitment, onboarding, workforce support, and allied services for drivers, executives, and related workforce segments through its website, digital platforms, mobile applications, call centers, WhatsApp communication, and offline channels (collectively, the “Services”).

Any reference to “you”, “your” or “User” means any individual or entity accessing or using the Services. Drivanz and the User shall collectively be referred to as the “Parties”.

1.2. Acceptance of Terms
Your access to and use of the Services is subject to your acceptance of and compliance with these Terms. By accessing or using the Services, you agree to be legally bound by these Terms. If you do not agree, you must immediately stop using the Services.

1.3. Privacy Policy
These Terms must be read in conjunction with our Privacy Policy, which forms an integral part of these Terms.

1.4. Modification of Terms
Drivanz reserves the right to modify these Terms at any time. Updated Terms will be effective immediately upon being posted. Continued use of the Services constitutes acceptance of the revised Terms.

2. ELIGIBILITY & ACCOUNTS

2.1. Eligibility
The Services are available only to individuals who are 18 years of age or older. By using the Services, you confirm that you meet this eligibility requirement.

2.2. Account Information
You agree to provide accurate, complete, and up-to-date information while registering or availing Services. Any incorrect or misleading information may result in suspension or termination of Services.

2.3. Security Responsibility
You are responsible for maintaining the confidentiality of your login credentials, phone number, OTPs, and devices. Drivanz shall not be liable for any unauthorized access arising from your failure to safeguard the same.

3. CONSENT TO COMMUNICATION

3.1. You expressly consent to receive calls, SMS, WhatsApp messages, emails, and other electronic communications from Drivanz related to the Services, even if your number is registered under DND/NCPR.

3.2. Such communications shall not be considered unsolicited commercial communication under applicable TRAI regulations.

3.3. You authorize Drivanz to share your information with its affiliates, clients, partners, or third-party service providers strictly for the purpose of delivering the Services, in accordance with applicable data protection laws.

4. FEES & PAYMENTS

4.1. Certain Services may be chargeable. Applicable fees, if any, will be communicated to you in advance.

4.2. Drivanz reserves the right to revise service charges at its discretion. Continued use after such revision shall constitute acceptance.

4.3. All payments made are non-refundable unless explicitly stated otherwise in writing.

5. THIRD-PARTY LINKS & SERVICES

5.1. The Services may include links or access to third-party websites or services (“Third-Party Services”). Drivanz does not control or endorse such Third-Party Services.

5.2. Drivanz shall not be responsible for the content, accuracy, policies, or practices of any Third-Party Services.

5.3. Your interaction with Third-Party Services is governed by their respective terms and policies.

6. INTELLECTUAL PROPERTY

6.1. Drivanz Content
All content available through the Services, including text, graphics, logos, designs, data, and software, is the exclusive property of Drivanz or its licensors and is protected under applicable intellectual property laws.

6.2. Limited License
You are granted a limited, non-exclusive, non-transferable license to access the Services for personal and lawful use only.

6.3. User Content
By submitting any content, information, or documents, you represent that you have lawful rights to do so and grant Drivanz a royalty-free right to use such content for service delivery and compliance purposes.

7. DISCLAIMERS

7.1. The Services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind.

7.2. Drivanz does not guarantee job placement, income levels, timelines, or continuity of work.

7.3. We do not warrant uninterrupted, error-free, or secure access to the Services.

8. TERMINATION

8.1. Drivanz may suspend or terminate your access to the Services at any time, without prior notice, for breach of these Terms or applicable law.

8.2. Upon termination, your right to use the Services shall immediately cease.

9. INDEMNITY

You agree to indemnify and hold harmless Drivanz, its directors, employees, and partners from any claims, losses, liabilities, damages, or expenses arising from your breach of these Terms or misuse of the Services.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Drivanz shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use or inability to use the Services.

11. GOVERNING LAW & JURISDICTION

These Terms shall be governed by the laws of India. Courts located in Bengaluru, Karnataka, shall have exclusive jurisdiction.

12. MISCELLANEOUS

12.1. Entire Agreement – These Terms constitute the entire agreement between you and Drivanz.

12.2. Severability – If any provision is held invalid, the remaining provisions shall remain in force.

12.3. No Agency – Nothing herein creates a partnership, employment, or agency relationship.

13. GRIEVANCE REDRESSAL & CONTACT

Company: Drivanz Solutions Private Limited
Email: support@drivanzsolutions.com
Phone: +91-XXXXXXXXXX
Address: Bengaluru, Karnataka, India

If you have any questions or complaints regarding these Terms, please contact us using the details above.

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.